Effective Date: April 7, 2026
CTC Auto Group ("Company," "we," "us," or "our") operates the CTC Dash platform at ctcdash.com. This Privacy Policy describes how we collect, use, store, and protect information from authorized users ("you") of the Platform.
By using CTC Dash, you acknowledge that you have read and understood this Privacy Policy. This policy applies to all information collected through the Platform, including data related to SMS communications.
We collect the following categories of information from Platform users:
| Category | Data Collected |
|---|---|
| Account Data | Username, display name, email address, role, dealership assignment |
| Authentication Data | Hashed passwords, login timestamps, session data, IP addresses |
| Phone & SMS Data | Phone number, SMS consent status, message delivery logs, opt-in/opt-out records |
| Usage Data | Actions performed on the Platform (audit logs), feature usage, browser/device information |
| Business Data | Vehicle evaluations, trade-in records, and other operational data entered during normal Platform use |
When you provide your phone number and grant SMS consent through the Platform, we collect and process the following SMS-related data:
Opt-Out: Reply STOP to any message to immediately cease receiving SMS from CTC Dash. You may also contact your system administrator to remove SMS consent through the Platform.
Help: Reply HELP to any message for support information.
No Sharing: We do not sell, rent, or share your phone number or SMS data with third parties for their marketing purposes.
Rates: Message and data rates may apply. Contact your wireless carrier for details about your plan.
We use collected information for the following purposes:
We do not use your information for marketing, advertising, or any purpose unrelated to Platform operations.
We share limited information with the following service providers who assist in Platform operations:
We may also disclose information when required by law, regulation, legal process, or governmental request, or when necessary to protect the rights, safety, or property of CTC Auto Group or others.
We do not sell your personal information to any third party.
We retain your information for as long as your account remains active or as needed to provide Platform services. Specific retention periods include:
When data is no longer needed for its stated purpose, it is securely deleted or anonymized.
We implement appropriate technical and organizational measures to protect your information, including:
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Effective Date" at the top of this page and notify users through the Platform.
We encourage you to review this policy periodically to stay informed about how we protect your data.
If you have questions about this Privacy Policy, your data, or wish to exercise any rights regarding your information, contact us at:
For SMS-specific inquiries, you may also reply HELP to any message received from CTC Dash.